And we will make it right immediately. We are here to help! With any questions at all & we will respond extremely fast! We do our best to reply to messages as quickly as possible, most of them we reply to within a few hours or even minutes. Oh & please stop by one of our shops!We are out East at 3063 Columbia Ave. Lancaster PA, 17603 & out West at 3225 Grande Vista Dr. Newbury Park, CA 91320 & 165 Design Place, #105 - Sparks, NV, 89441. This item is in the category "Sporting Goods\Cycling\Bicycle Components & Parts\Rear Shocks".east" and is located in this country: US. This item can be shipped worldwide.